Residential Care by Montefiore

Outstanding accommodation, always-on nursing, with care and services that support you to live with choice, dignity and wellbeing.

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Outstanding accommodation, always-on nursing, with care and services that support you to live with choice, dignity and wellbeing.

Find out what suits you

Still unsure about what services best suit you? Talk to our staff for more information.

Get a callback

Or call us on 02 8345 9135

About Residential Care

Enjoy living with expert quality care at one of our warm and welcoming Montefiore campuses, where residents and their loved ones can feel at home. Private ensuite rooms set in beautiful grounds, silver service dining and an extensive program of activities are coupled with award-winning clinical and allied health services, staff ratios higher than the industry average, 24/7 onsite nursing and options from low-level care to specialised dementia care.  

 

We can help you choose the level of care that’s right for you, including:

 

  • High Care: For physically dependent people requiring a higher level of clinical and nursing care.
  • Low Care: For those people who require some assistance with daily activities.
  • Dementia Care: For those people living with dementia and other cognitive impairments that require a secure and caring environment.
  • Respite Care (short-term accomodation and care): In times of need following an acute illness or injury, or to give a primary carer respite.

 

Our Randwick and Hunters Hill campuses offer all levels of care, while our Woollahra campus offers Low Care only.

Find out what suits you

Still unsure about what services best suit you? Talk to our staff for more information.

Get a callback

Or call us on 02 8345 9135

What we offer

Clinical care

Our carer-to-resident ratio is higher than industry average, ensuring quicker response times and personalised care. All our residential care sites have 24/7 registered nurse coverage, as well as an on-staff nurse practitioner and clinical nurse specialists for advanced care and consumer outcomes.

 

Allied health

We have more than 120 allied health practitioners in-house, encompassing specialist services such as physiotherapy, social work, dietetics, speech pathology, psychology, dental and creative therapy. This allows a timely and personalised service. It would be hard to find another aged care facility that offers a more comprehensive approach to holistic healthcare.

Dementia care

Montefiore’s Dementia Care encompasses specialist care and facilities, as well as group activities tailored to meet the changing needs of those living with dementia. We offer advanced, moderate and mild dementia-specific residential care at Randwick and Hunters Hill.

The benefits

  • Small group, home-style environments have better health outcomes for people living with dementia.
  • 1:5 staff-resident ratio, residents receive personal care from our specialist Homemakers.
  • 120+ allied health professionals provide care including physiotherapy, dietetics, occupational therapy and more.
  • Residents work with the same team over time, building rapport, trust and knowledge in an environment that feels familiar and comfortable.
  • Dedicated dementia consultants.

Respite care

Health and wellbeing is as important for carers and families as it is for the people they care for. We provide exceptional respite options, delivering the high-quality care and welcoming atmosphere Montefiore is known for. Respite care is also available to the community through Help at Home and through our Day Centres.

Spiritual and cultural facilities

While founded on Jewish values, Montefiore welcomes people of diverse faiths and backgrounds. Our Spiritual and Cultural life program strives to enhance each individual’s cultural practices, events and celebrations, as well as foster community involvement. Pastoral and end-of-life care are also integral to the program with support offered by spiritual leaders.

Dining

Our fresh, wholefood meals are prepared daily by our onsite chefs. Using seasonal produce, our menus change daily and draw on a range of world cuisines, from Italian, Asian and Middle Eastern dishes to traditional Jewish favourites. With onsite pastry chefs, residents will always enjoy a varied assortment of delicious treats. Family and friends are encouraged to join residents in the dining room or catch up over barista coffee, light meals and pastries at the Randwick and Hunters Hill cafes. 

Clinical care

Clinical care

Our carer-to-resident ratio is higher than industry average, ensuring quicker response times and personalised care. All our residential care sites have 24/7 registered nurse coverage, as well as an on-staff nurse practitioner and clinical nurse specialists for advanced care and consumer outcomes.

 

Allied health

Allied health

We have more than 120 allied health practitioners in-house, encompassing specialist services such as physiotherapy, social work, dietetics, speech pathology, psychology, dental and creative therapy. This allows a timely and personalised service. It would be hard to find another aged care facility that offers a more comprehensive approach to holistic healthcare.

Dementia care

Dementia care

Montefiore’s Dementia Care encompasses specialist care and facilities, as well as group activities tailored to meet the changing needs of those living with dementia. We offer advanced, moderate and mild dementia-specific residential care at Randwick and Hunters Hill.

The benefits

  • Small group, home-style environments have better health outcomes for people living with dementia.
  • 1:5 staff-resident ratio, residents receive personal care from our specialist Homemakers.
  • 120+ allied health professionals provide care including physiotherapy, dietetics, occupational therapy and more.
  • Residents work with the same team over time, building rapport, trust and knowledge in an environment that feels familiar and comfortable.
  • Dedicated dementia consultants.

Respite care

Respite care

Health and wellbeing is as important for carers and families as it is for the people they care for. We provide exceptional respite options, delivering the high-quality care and welcoming atmosphere Montefiore is known for. Respite care is also available to the community through Help at Home and through our Day Centres.

Spiritual and cultural facilities

Spiritual and cultural facilities

While founded on Jewish values, Montefiore welcomes people of diverse faiths and backgrounds. Our Spiritual and Cultural life program strives to enhance each individual’s cultural practices, events and celebrations, as well as foster community involvement. Pastoral and end-of-life care are also integral to the program with support offered by spiritual leaders.

Dining

Dining

Our fresh, wholefood meals are prepared daily by our onsite chefs. Using seasonal produce, our menus change daily and draw on a range of world cuisines, from Italian, Asian and Middle Eastern dishes to traditional Jewish favourites. With onsite pastry chefs, residents will always enjoy a varied assortment of delicious treats. Family and friends are encouraged to join residents in the dining room or catch up over barista coffee, light meals and pastries at the Randwick and Hunters Hill cafes. 

Our Facilities

Find out what suits you

Still unsure about what services best suit you? Talk to our staff for more information.

Get a callback

Or call us on 02 8345 9135

Our locations

Our three residential care campuses include the state-of-the-art facilities and five-star accommodation of Randwick, the heritage architecture and intimate atmosphere of Woollahra Manor, and the tranquil, expansive garden setting of the Hunters Hill Hal Goldstein campus.

Randwick

At Randwick you will find elegantly appointed rooms, concierge services, internationally recognised five-star hotel standards, numerous lounges and communal areas, internal courtyards with surrounding landscaped gardens, and neighbourhoods with quiet places for residents and visitors to enjoy. Randwick also offers one of the largest hydrotherapy pools in the southern hemisphere, incorporating a circular spa for massage therapy and relaxation. The Randwick campus comprises 276 single rooms ranging from classic to deluxe and one-bedroom suites with living rooms and kitchenettes. All rooms feature en-suite bathrooms, refrigerators, built-in cupboards, flat-panel digital television, internet access and Foxtel connection. Some rooms also include a wet bar and corner display unit, and private balconies or access to a courtyard.

Randwick Room Categories

Hunters Hill

The expansive North Shore campus offers neighbourhood-style accommodation surrounded by 3.5 hectares of established gardens. Accommodation comprises 333 en-suite rooms, furnished with built-in wardrobes, refrigerators and individually controlled air conditioning. Offering low-care, high-care and dementia care, there are multiple dining rooms, six activity and recreation lounges, and a wide variety of allied health, lifestyle and leisure activities to enjoy. Hunters Hill residents are encouraged to enjoy the tranquil gardens with its landmark fountain, lemon grove and rose garden. The gardens are home to a koi pond, as well as families of ducks, rabbits and birds.

Hunters Hill Room Categories

Woollahra

The exclusive boutique hotel-style Woollahra Manor features gracious Victorian-era heritage architecture on lush, leafy grounds. Designed to support residents with low-care needs, it offers a range of leisure and lifestyle activities, access to a wide variety of allied health practitioners, as well as easy access to Bondi Junction shopping and transport.

With a beautifully appointed dining room and several recreation lounges, there are multiple light-filled spaces to enjoy on-site. Gather with friends on one of the sunny outdoor terraces or in the gardens where you can enjoy a quiet space to read or gather with family.

Woollahra Room Categories

Fees and Financial Information

The Australian Government subsidises a proportion of residential aged care costs depending on your own income and assets, and whether you receive an aged pension or are a self-funded retiree. Before you finalise your application, we recommend that you seek independent financial advice. Up-to-date information and government-mandated fees and rates can be found at My Aged Care. The cost of living at Montefiore Residential Care is made up of several different elements, depending on your personal financial circumstances. See our Fee Schedules and Financial Guide for specific information.

Fixed by the Australian Government, a basic daily fee is required to be paid by all aged care residents. This fee covers basic daily living costs including meals, cleaning, laundry, and electricity. The maximum basic daily fee is 85% of the annual single age pension. Please note, this fee increases slightly every March and September.

Residents with sufficient assets are required to pay a Refundable Accommodation Deposit (RAD) – a lump sum payment that is refunded in full upon departure (less any fees owing).

 

A Daily Accommodation Payment (DAP) is a non-refundable government-mandated rent-style payment, which is determined by the unpaid portion of the full RAD amount.

 

Residents have up to 28 days from the date of entry to decide on how they would like to structure their accommodation payment. Options available include:

 

  1. RAD paid in full with no DAP
  2. Partial RAD with reduced DAP
  3. No RAD with full DAP

 

See Fee Schedules for examples of each accommodation payment structure.

Montefiore is government-approved to charge for services that exceed the minimum care and service requirements. These include additional services in hostel and low-care dementia units, and extra services in nursing homes and high-care dementia units.

 
Means-Tested Fee

 

If you receive income from sources other than the age pension and/or own assets over a certain value, you may have to pay an additional means-tested fee. Services Australia (Centrelink) determines the fee you may be liable to pay based on the Aged Care Income or Means (income & assets) Assessment. The government sets the maximum fee. An annual and lifetime cap also apply.

 

To obtain an estimate of this fee, use the Residential Care Fee Estimator and/or seek independent financial advice. If you qualify to pay this fee, it will be applied from the date of entry into permanent residential care. The government will advise you of the amount payable based on the outcome of your Aged Care Income or Means (income & assets) Assessment.

 

  • Spiritual and Cultural Fee

 

Montefiore charges a small non-compulsory fee to facilitate all residents’ spiritual and cultural needs in accordance with their personal beliefs through our award-winning Spiritual and Cultural Life program.

 

  • Oral Health Action Plan Fee

 

Available at our Randwick campus, the Montefiore Oral Health Action Plan (MOHAP) is an optional, preventative oral care plan with a levy of $1/day. Each participating resident will receive a comprehensive dental examination with one of our Montefiore dentists and three scales-and-cleans with the dental hygienist a year.

 

  • Concessional (Subsidised) Rates

 

Our Residential Accommodation Review Committee, in conjunction with the Montefiore Foundation, considers applications for subsidy from, or on behalf of, residents who may be eligible for assistance.

 

If you are approved by the committee and qualify under the Aged Care Income or Means Assessment, you will be fully supported by the Australian Government and will not need to pay a RAD or any extra or additional service fees. You may, however, be required to pay a Daily Accommodation Contribution (DAC), which is dependent on what Services Australia (Centrelink) determines. It varies between $2 to $65 per day.

 

If you have any questions, please contact our Admissions Team on 02 8345 9135 or at residential@montefiore.org.au

 

The information on this page is intended to be a brief overview only. Rates are subject to change.

Read more

A varying cost for the care services you receive based on a means assessment.

Fee Schedules

RANDWICK FEE SCHEDULE
HUNTERS HILL FEE SCHEDULE
WOOLLAHRA FEE SCHEDULE

How to Apply

Follow this step-by-step guide to help you understand the application process for residential care and to ensure you provide us with the information and documentation we need to process your application.

Step 1 of 9

Complete an ACAT Assessment

Before you can apply for permanent or respite residential aged care support, you need a face-to-face Aged Care Assessment by an Aged Care Assessment Team (ACAT) to assess your eligibility.

You can book an ACAT appointment online at myagedcare.gov.au, by calling 1800 200 422 or through your GP.

Once your assessment is complete please provide us with your referral code and support plan given to you by the ACAT.

Please note: ACAT offices may have up to a three-month wait for appointments.

Step 2 of 9

Complete a Montefiore Application Form

To ensure Montefiore can plan the right care for your needs and understand your accommodation preferences, an Application for Residency Form needs to be completed.  Please contact Admissions on 02 8345 9135 or email residential@montefiore.org.au.

Step 3 of 9

Complete a Medical Form

The information from your GP together with the ACAT report will allow us to tailor the right care and support for you.

Please ask the GP who is most familiar with your medical history to complete the Medical Evaluation form.

Step 4 of 9

Submit your forms plus any additional documents

Return your ACAT, application and medical forms to our Residential Admissions department, along with copies of any applicable Power of Attorney and/or Guardianship documents via:

Email: residential@montefiore.org.au

Post: Residential Services Department Montefiore 36 Dangar Street Randwick NSW 2031

Step 5 of 9

Arrange a tour

Once your paperwork has been submitted, our team will contact you to arrange a personalised tour of the residential care campus that best suits your needs.

We will also advise you of the next steps in the application process and the appropriate Aged Care Income or Means (income & assets) Assessment form.

Step 6 of 9

Submit an income or means assessment

The Government Aged Care Income or Means (income & assets) Assessment is needed to determine your permanent Daily Accommodation Payment (DAP) and the proportion the Australian Government will contribute to your accommodation costs. You can learn more about this here.

You will need to sign the completed income or means assessment form in front of a JP or solicitor and lodge it through Services Australia (Centrelink) or your financial planner. If you have previously completed this step, please provide us with the fee letter.

Step 7 of 9

Attend the pre-admission assessment

Our Admissions Team will arrange a time to meet with you in person to assess which of our care units is best for you, based on your individual care needs.

Step 8 of 9

Receive confirmation of admission

We will contact you to offer you a place at Montefiore Residential Care as soon as we have matched you with an available room.

If you accept, we will issue a Residential Care Agreement and make an appointment for you to come in and complete the admission paperwork.

Step 9 of 9

Move into your new home

On the day of admission, a member of your care team will be there to welcome you, provide an orientation for you and your loved ones, and ensure you feel settled and supported in your new home.

Step 1 of 9

Complete an ACAT Assessment

Before you can apply for permanent or respite residential aged care support, you need a face-to-face Aged Care Assessment by an Aged Care Assessment Team (ACAT) to assess your eligibility.

You can book an ACAT appointment online at myagedcare.gov.au, by calling 1800 200 422 or through your GP.

Once your assessment is complete please provide us with your referral code and support plan given to you by the ACAT.

Please note: ACAT offices may have up to a three-month wait for appointments.

Step 2 of 9

Complete a Montefiore Application Form

To ensure Montefiore can plan the right care for your needs and understand your accommodation preferences, an Application for Residency Form needs to be completed.  Please contact Admissions on 02 8345 9135 or email residential@montefiore.org.au.

Step 3 of 9

Complete a Medical Form

The information from your GP together with the ACAT report will allow us to tailor the right care and support for you.

Please ask the GP who is most familiar with your medical history to complete the Medical Evaluation form.

Step 4 of 9

Submit your forms plus any additional documents

Return your ACAT, application and medical forms to our Residential Admissions department, along with copies of any applicable Power of Attorney and/or Guardianship documents via:

Email: residential@montefiore.org.au

Post: Residential Services Department Montefiore 36 Dangar Street Randwick NSW 2031

Step 5 of 9

Arrange a tour

Once your paperwork has been submitted, our team will contact you to arrange a personalised tour of the residential care campus that best suits your needs.

We will also advise you of the next steps in the application process and the appropriate Aged Care Income or Means (income & assets) Assessment form.

Step 6 of 9

Submit an income or means assessment

The Government Aged Care Income or Means (income & assets) Assessment is needed to determine your permanent Daily Accommodation Payment (DAP) and the proportion the Australian Government will contribute to your accommodation costs. You can learn more about this here.

You will need to sign the completed income or means assessment form in front of a JP or solicitor and lodge it through Services Australia (Centrelink) or your financial planner. If you have previously completed this step, please provide us with the fee letter.

Step 7 of 9

Attend the pre-admission assessment

Our Admissions Team will arrange a time to meet with you in person to assess which of our care units is best for you, based on your individual care needs.

Step 8 of 9

Receive confirmation of admission

We will contact you to offer you a place at Montefiore Residential Care as soon as we have matched you with an available room.

If you accept, we will issue a Residential Care Agreement and make an appointment for you to come in and complete the admission paperwork.

Step 9 of 9

Move into your new home

On the day of admission, a member of your care team will be there to welcome you, provide an orientation for you and your loved ones, and ensure you feel settled and supported in your new home.

Frequently asked questions

From your very first interaction with us, you will experience the exceptional standards of care and commitment to excellence that has made Montefiore one of Australia’s leading aged care specialists for more than 135 years.

We welcome you as an individual – including your past experiences, family, friends, personal preferences, joys and the challenges in your life. We strive to make your Montefiore Experience as unique as you are.

As a not-for-profit organisation, Montefiore is motivated by care, not returns. That means 24-hour nursing cover, and a Residential Care staff ratio significantly higher than the industry average. We employ more than 120 allied health professionals who work to deliver holistic and personalised care. 

We provide the following types of residential care:

  • High Care: For physically dependent people requiring a higher level of clinical and nursing care.
  • Low Care: For those people who require some assistance with daily activities.
  • Dementia Care: For those people living with dementia and other cognitive impairments that require a secure and caring environment.
  • Respite Care (short-term accomodation and care): In times of need following an acute illness or injury, or to give a primary carer respite.

Go to Our Locations for more information about the types of residential care available at each of our campuses.

You’ll find an explanation of our fees under Fee Schedules.

Yes, we offer short term care for a minimum of 2 weeks at all our residential care facilities, subject to availability. The Australian Government provides compensation for up to 63 days per financial year for respite care. This can be taken all at once or over several visits. You will need to complete an ACAT Assessment which includes your eligibility for respite care (see overview of an ACAT assessment in the question below). 

Before you can apply for respite or permanent aged care in NSW, you will need to have an assessment from your local care assessment team – known as an ACAT assessment. This confirms the level of support currently required and defines the personal care plan for your provider. To organise your ACAT, go to myagedcare.gov.au or call 1800 200 422.

Enduring Power of Attorney and Enduring Guardianship may be arranged through your solicitor. Together they allow your authorised representative to make financial and medical decisions on your behalf if you are unable to do so, as well as allowing them to sign any necessary documentation on your behalf.

Yes, certainly. Montefiore provides registered nursing care but not direct medical care, so residents may either continue to see their own General Practitioner, or we can provide contact details for several GPs who can visit you at Montefiore as needed. It is the responsibility of the resident or their representative to manage their own GP relationship and medical communications.

Yes, absolutely. The Government allows permanent residential care consumers to spend up to 52 nights per year away from the facility without it affecting your permanent status.

Yes, we would like you to make your room feel like home. Many residents bring a favourite chair, cabinet, pictures and ornaments. We provide electrically operated beds that are required for your safety, care and wellbeing. Please note all furniture needs to be assessed for safety by our Occupational Therapy team.

 

Yes, Montefiore welcomes residents from diverse cultural and spiritual backgrounds. Montefiore Residential Care operates according to a Jewish ethos. In communal areas and dining facilities, Jewish customs are observed, and kosher food is served. Our dedicated Spiritual and Cultural department will work with you to support your personal religious practices in your own room.

Montefiore has a large range of allied health services available to our residents, from occupational therapy and physical therapy, to creative therapy, dietetics and more. 

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